black bear diner locations northern california

Black Bear Diner Locations in Northern California

As the largest franchisee of Black Bear Diner, we take pride in providing exceptional service to our guests at all locations throughout northern California. Our commitment to hospitality is unwavering, and we strive to create a warm and welcoming atmosphere for everyone who walks through our doors.

Recently, a gathering of veterans was held outside our location next to Starbucks due to an unexpected situation. While it may not have been the ideal setting, our team went above and beyond to ensure that every guest felt valued and respected. As Mehta, our vice president, emphasized, 'We want to make sure we provide people the best service possible. They are not customers, they are guests to us.'

It's essential for us to understand that every individual has a unique story, and we aim to treat each guest like family. Unfortunately, there was a misunderstanding regarding the schedule of the veterans' gatherings, which led to some frustration on both sides.

Mehta also took the opportunity to clarify that our doors are always open to these brave men and women. We value their presence in our community and want to ensure they feel welcome and respected at all times. Our local manager has been informed of this matter, and we will continue to work together to provide an exceptional experience for everyone who visits our diner.

In the face of adversity, Hayward Cook, a veteran himself, expressed his sentiments: 'I felt like I did when I came back from Vietnam. Now to still have things like this pop up and make fictitious statements and derogatory things against us, it's not fair and it's not right.' We understand the importance of clear communication and will strive to maintain open lines of communication with all parties involved.

At Black Bear Diner, we believe in fostering a sense of community and providing a warm, inviting atmosphere for everyone. Our commitment to excellent service is unwavering, and we look forward to continuing to serve our guests at locations throughout northern California. Whether you're a veteran or simply looking for a great dining experience, we invite you to visit us today and taste the difference for yourself.

Black bear diner locations northern california